If you have any further questions or concerns regarding the EMS system, we would love to help you out! Send us an email at President@grotonambulance.com
EMS (emergency medical services) consists of multiple types of services that work together, providing emergency treatment and transportation to appropriate medical facilities. Responding personnel may come in multiple forms, such as first responders, firefighters, police officers, and EMTs (emergency medical technicians). Every member plays a unique role in your overall safety.
When you dial 911, your call is directed to a local dispatch center. Here, your call is promptly answered by a trained professional known as an EMD (emergency medical dispatcher). The EMD will guide you through a series of questions that will result in the appropriate services being dispatched to a given location. Groton Emergency Communication Center is the local dispatch center for Groton Ambulance and is responsible for the medical dispatching operations of Groton, Mystic, North Stoningtion, and sections of Stonington.
It is crucial that the dispatcher obtains a minimum amount of information in order to send appropriate services. For your safety, it is important for you to know your current location before calling. If you are assisting somebody else, it is important to know if the person is conscious and breathing.